FAQ

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  • Q What about lead time?

    The lead time depends on quantity you ordered, but generally within 10-30 days upon receipt of advance payment.

  • Q What should I provide to get a quotation, how long?

    You should select: Model, Quantity, Materials, Structure Type, Size, Fittings, Finish..., we’ll quote within 6 hours in working time.

  • Q How do you control the quality?

    We have UL, CE, TUV, CQC and ISO9001 certificate, inspect each before shipment, all products guarantee 2 years

  • Q What’s terms of payment?

    Usually, we prefer T/T, 100% in advance when amount<USD1000; 30% in advance, 70% against the copy of B/L when amount > USD1000; irrevocable L/C at sight, D/P at sight are also acceptable.

  • Q How to pay for sample and courier charge?

    In order to support customer, we provide sample for feel, please support us to transfer courier charge to our bank account, or provide courier account to deliver by freight collected.

  • Q What about lead time?

    It depends on quantity, specification, requirement…etc, please contact us to get exact time.

  • Q Where is your factory located? How can I visit there?

    We locate in Shanghai, China, we’ll pick you up from Shanghai Pudong Airport, Shanghai Hongqiao Airport, Shanghai Hongqiao Fast Train Station, welcome to visit us!